Privacy Policy for De Glasmeester Productie B.V.
This Privacy Policy describes how De Glasmeester Productie B.V. ("we," "us," or "our") collects, uses, and shares personal data when you use our site. De Glasmeester Productie B.V., located at 42 Havenweg, 3011 WH Rotterdam, South Holland, Netherlands, is committed to protecting your privacy and ensuring compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).
Data We Collect
We may collect the following types of personal data:
- **Contact Information:** This includes your name, company name, postal address.
- **Business Information:** Information related to your company or business dealings with us, such as your role, company details, and industry.
- **Website Usage Data:** Information about how you use our site, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits. This data is typically collected through cookies and similar technologies.
- **Communications Data:** Records of your communications with us, including emails, letters, and phone calls.
- **Marketing Data:** Your preferences for receiving marketing communications from us.
How We Collect Data
We collect data in the following ways:
- **Directly from You:** When you provide information to us through forms on our site, when you contact us by phone, email, or postal mail, or when you enter into a business relationship with us.
- **Automatically:** Through the use of cookies and similar technologies when you browse our site.
- **From Third Parties:** We may receive personal data from third-party sources, such as business partners, subcontractors, or publicly available sources.
Use of Data
We use your personal data for the following purposes:
- **Providing Services:** To provide you with the services you request, such as designing, manufacturing, custom labeling, and quality control of glass bottles.
- **Customer Relationship Management:** To manage our relationship with you, including responding to your inquiries, providing customer support, and processing orders.
- **Improving Our Site:** To analyze how our site is used and to improve its functionality and content.
- **Marketing:** To send you marketing communications about our products and services, provided that you have consented to receive such communications.
- **Legal Obligations:** To comply with our legal obligations, such as responding to legal requests or preventing fraud.
- **Business Operations:** For internal business purposes, such as data analysis, auditing, and improving our business processes.
Legal Basis for Processing
We process your personal data based on the following legal grounds:
- **Consent:** Where you have given us your explicit consent to process your personal data for a specific purpose.
- **Contract:** Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
- **Legal Obligation:** Where processing is necessary for compliance with a legal obligation to which we are subject.
- **Legitimate Interests:** Where processing is necessary for our legitimate interests or the legitimate interests of a third party, provided that your interests and fundamental rights do not override those interests.
Data Sharing
We may share your personal data with the following categories of recipients:
- **Service Providers:** Third-party service providers who provide services on our behalf, such as IT services, marketing services, and payment processing.
- **Business Partners:** Business partners who collaborate with us to provide our services.
- **Legal Authorities:** Government authorities, law enforcement agencies, and courts, where required by law.
- **Affiliates:** Our affiliated companies.
Data Transfers
We may transfer your personal data to countries outside the European Economic Area (EEA). Where we transfer your data outside the EEA, we will ensure that appropriate safeguards are in place to protect your data, such as using standard contractual clauses approved by the European Commission.
Data Retention
We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Your Rights
Under the GDPR and other applicable data protection laws, you have the following rights:
- **Right to Access:** You have the right to request access to your personal data that we hold.
- **Right to Rectification:** You have the right to request that we correct any inaccurate or incomplete personal data.
- **Right to Erasure:** You have the right to request that we erase your personal data, under certain circumstances.
- **Right to Restriction of Processing:** You have the right to request that we restrict the processing of your personal data, under certain circumstances.
- **Right to Data Portability:** You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another controller.
- **Right to Object:** You have the right to object to the processing of your personal data, under certain circumstances.
- **Right to Withdraw Consent:** Where we are processing your personal data based on your consent, you have the right to withdraw your consent at any time.
- **Right to Lodge a Complaint:** You have the right to lodge a complaint with a supervisory authority.
Security
We have implemented appropriate technical and organizational measures to protect your personal data against unauthorized access, use, or disclosure.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data processing practices, please contact us at:
De Glasmeester Productie B.V.
42 Havenweg
3011 WH Rotterdam, South Holland
Netherlands
Phone: +31 10 477 7777
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our site.